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Customer Service

We want you to be totally satisfied with your purchase.

Ordering and Payment

We accept all major credit cards and PayPal.

Restocking Schedule

Next big release is scheduled as below. 

  • May 2019: D3 Traveller with Long Strap.
  • June 2019: Money pouches, 1M Hauly, DPP.
  • Winter 2019: Field Satchel

Items not listed above has no estimated dates next 6 months. We are unable to respond to restocking queries individually. 

(Last updated March 30, 2019)

Can I be waitlisted for an out of stock item?

We stopped our waitlist as the list grew too long. People already on the list will be notified as the product becomes available, first come first serve. We aim to fulfil everyone on the list first.

To stay abreast of SDR Traveller launches and re-ups, sign up to our newsletter.

Shipping and Returns

We offer free shipping within the US on orders over $250 and similarly subsidised international shipping. See shipping options, return policy and ownership, wear and care.

Shipping to overseas?

International orders may be subject to import taxes and customs duties. Read more. Please note returns from overseas are not available

I didn't get an order confirmation or any emails

Please check your junk folder. If not, you might incorrectly entered your email address. Contact us.

I have an idea for a product

We love to hear from our customers and welcome feedback. Unfortunately, we are unable to reply to each suggestion or talk about future products.

Privacy Policy

Our primary use of personal data is for our mailing list, detailed in our privacy policy.

Questions?

Any other questions - please contact us.