icon-account icon-arrow-right icon-arrow-down icon-arrow-next icon-arrow-prev icon-slideshow-next icon-slideshow-previous icon-comment icon-heart icon-cart icon-close icon-glasses icon-menu icon-minus icon-plus social-seach social-facebook social-fancy social-google social-instagram social-pinterest social-rss social-twitter
Type above to start your search.

Returns

For the U.S. orders

If you are not completely satisfied with your purchase, items may be returned for a refund within 30 days of the original purchase.

  • Items must be in new condition, undamaged, and have all tags attached.
  • Stationery items must be unopened and in its original packaging. 
  • Books must be shrink-wrapped.
  • All sales are final for electronic gift cards, digital items, custom orders (such as 1M Hauly Heist), and discounted or workshop items.
  • We do not offer returns or exchanges for products purchased through other locations than sdrtraveller.com. 
  • The return or exchange policy applies only to the original purchaser.
  • Shipping fees both ways are not refunded.

Please contact us to initiate a return and we'll provide you with further instructions. 

If you're outside the U.S...

International returns are not currently available, sorry. The cost of shipping and handling items back is too high to make it workable for either side.

We won't be able to offer support on local customs or refunds for import duties and taxes. However, we do our best to prepare the supporting documents prior to the shipment. 

 

Exchanges

Please return your item using the return process above, then place your new order online.

 

Warranty

We guarantee our products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. The warranty applies only to the original purchaser and to the products purchased directly from sdrtraveller.com. Dyneema does have some unique properties and we recommend you read ownership, wear and care in order to understand what you’re buying and to make the most of these goods.