We want you to be totally satisfied with your purchase and guarantee all items purchased through sdrtraveller.com.
Items may be returned for a refund within 30 days of the original purchase. Items must be in the original new condition, have all tags attached, be unused and undamaged. Stationery items must be unopened and unused with original packaging intact.
All sales are final for the custom and made-to-order items such as 1M Hauly Heist, and workshop items.
If the items are not in sellable condition, they will not be accepted or could be subject to a restocking fee.
Please contact us to initiate a return prior to sending any items back to us. Once we receive the items in good condition, we will refund the full amount for the value of the item less the shipping and restocking fees.
We do not handle exchanges but would be happy to help you process a return and refund. When the refund is processed you may place your new order.
We do not offer returns of exchanges for products purchased through other locations than sdrtraveller.com.
We guarantee our products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. Please see our warrantee for further details.