All sales are final for sale items. No returns or exchanges for items purchased at a discounted price or custom orders.
If you are not completely satisfied with your purchase, items may be returned for a refund within 30 days of the original purchase date.
Please contact us to initiate a return and we'll provide you with further instructions.
International returns are currently unavailable, sorry. The cost of shipping both ways and handling customs back are too high to make it workable for either side. More about international shipping.
We cannot offer any support on international tracking, receiving country's customs or import duties and taxes. However, we do our best to prepare the supporting documents prior to the shipment.
Please return your item using the return process above, then place your new order online.
We guarantee our products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. The warranty applies only to the original purchaser and to the products purchased directly from sdrtraveller.com. Dyneema does have some unique properties and we recommend you read ownership, wear and care in order to understand what you’re buying and to make the most of these goods.